Support
For help with the White Smile app, including questions about subscriptions or reporting bugs, please contact our support team:
Email: iappdevstudio@gmail.com
Frequently Asked Questions
Q: I bought Premium but it's not showing up.
A: Please use the "Restore Purchase" button in the app's Settings menu. Since purchases are handled by Apple/Google, this checks your receipt and re-activates your status instantly.
Q: Where is my data stored?
A: All your habit data and progress photos are stored locally on your device (and in your personal iCloud/cloud backup if enabled). We do not have access to your data.
Q: How do I cancel my subscription?
A: You can cancel your subscription at any time through your Apple ID or Google Play Store settings. Uninstalling the app does NOT cancel your subscription.
Q: I deleted the app, how do I get my data back?
A: Since we don't store your data on our servers, if you delete the app without a backup (like iCloud), your data may be lost permanently.
Our support team will make reasonable efforts to respond to inquiries in a timely manner.